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Popping the Good Stuff Since 1998 FREE PAN INDIA SHIPPING ABOVE ₹349 BIGGEST SALE OF THE SEASON: Save upto 50% sitewide

Return and Refund Policy

At Poppacorn, we take pride in delivering premium-quality popcorn and popcorn kernels. Every order is carefully packed and inspected before dispatch. However, if you experience any issues with your order, we’re here to help.

Replacement Policy

Replacement requests will only be considered if:

  • The product is received with damaged packaging.
  • The product is damaged during transit.
  • You receive an incorrect product.
  • The product is unfit for consumption due to manufacturing defects.

To be eligible for a replacement:

  • The product must be unused and returned in its original packaging.
  • You must provide proof of purchase (order confirmation or email invoice is acceptable).
  • The issue must be reported within 48 hours of delivery along with clear photographs of the product and packaging.

After verification and approval by the Poppacorn team, a replacement product will be dispatched within 5–10 business days.

Cancellation Policy

  • Orders can be cancelled within 24 hours of placing the order or before the order has been shipped, whichever occurs first.
  • Once an order has been shipped, it cannot be cancelled. If the product arrives damaged or is found to be unfit for consumption, it will be eligible for replacement or refund after verification.

Refund Policy

If a refund is approved after inspection of the returned product, the refund will be processed to the original payment method.

Refunds are generally credited within 5–7 business days, depending on your bank or payment service provider.

Return & Pickup

If a return pickup is required, our team will coordinate with you via email or phone. Please ensure that the product is securely packed and ready for collection on the scheduled pickup date.

Damaged, Missing or Incorrect Items

Any issues related to damaged products, missing items, incorrect products, or non-delivery must be reported within 48 hours of the order being marked as delivered.

Claims made after this period may not be eligible for replacement or refund.

Contact Us

If you have any questions regarding replacements, refunds, cancellations, or your order, please contact us:

Email: support@poppacorn.in
Website: www.poppacorn.in

Our customer support team will be happy to assist you.